Privacy Policy

Residual (“Residual,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or contact us.

This policy covers our website and the inquiries you send us. It does not cover data assets we review or help sell on behalf of companies, estates, or other clients. That work is governed by separate written agreements, court orders, and applicable law.

Information we collect

Information you give us

When you submit our contact form, or email us directly, we receive the information you provide, such as:

• Your name
• Your work email address
• The role you select (for example, trustee, operator, or data buyer)
• Your message and any details you choose to share
• The page of our website you submitted the form from

Contact form submissions are delivered to our team by email through our email service provider.

Please do not send passwords, financial account numbers, government ID numbers, health information, or other sensitive personal information through our website or by email.

Information collected automatically

Like most websites, our hosting and security provider automatically processes technical information when you visit, such as your IP address, browser type, device information, pages requested, and the date and time of your visit. This information is used to deliver the website, keep it secure, and protect it against abuse.

Cookies

We do not use advertising cookies, cross-site tracking pixels, or analytics cookies. Our security provider may set strictly necessary cookies to tell people apart from automated bots and to protect the site.

How we use information

• To respond to your inquiry and communicate with you
• To evaluate and discuss a potential engagement or transaction
• To operate, maintain, and secure our website
• To comply with legal obligations and protect our rights

How we share information

We do not sell the personal information you send us, and we do not share it for cross-context behavioral advertising. We share it only as follows:

• Service providers that help us run our website and communications, such as our hosting and security provider, the service that delivers contact form submissions to us by email, and our email providers. They may use the information only to provide services to us.
• Professional advisors, such as lawyers and accountants, under duties of confidentiality.
• Legal requirements, when we believe disclosure is required by law, court order, or legal process, or is needed to protect the rights, property, or safety of Residual or others.
• Business transfers, in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to this policy.
• With your consent or at your direction, such as when you ask us to introduce you to another party.

How long we keep information

We keep personal information only as long as reasonably necessary for the purposes described above, including responding to you, maintaining business records, and meeting legal obligations. We then delete it or retain it in a form that no longer identifies you.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct, or delete the personal information you have sent us by contacting us at the email address below. Depending on where you live, you may have additional rights under applicable law. We will respond as required by law and may need to verify your identity before acting on a request. We will not discriminate against you for exercising your privacy rights.

California residents

Do Not Track. We do not track visitors across third-party websites over time, so we do not respond differently to “Do Not Track” browser signals. We do not allow third parties to collect personal information about your online activities over time and across different websites through our website.

Children

Our website is intended for businesses and professionals. It is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.

Where information is processed

We are based in the United States. Information you send us may be processed and stored in the United States and other countries where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at privacy@residual.markets.